TORELLI SRL
Via Pozzo Grande 58 71014 San Marco In Lamis (FG)
Opening from Monday to Friday, 10:00 – 19:30
T. +39 0882 832548

TORELLI SRL
Via Cesare Tallone 1, 20133 Milano (MI)
Opening from Monday to Friday, 10:00– 19:30
T. +39 02 84925159

FAQ

A brief list of questions that are frequently asked by our users

Where do the diamonds on your come from?

The diamonds on our site come from the Belgian city of Antwerp, the diamond capital and the Diamond Exchange venue. An impressive hub for cuts, security services, shipment and machining, and also the largest diamond trade center.

Who decides the price of a diamond?

Diamonds are quoted in twenty-eight world-wide exchanges with an official list of references called Rapaport, and can be liquidated at any time in any part of the world. The Rapaport Diamond Report contains diamond pricing, updated every Thursday based on the US dollar per carats established in New York.

How does the online purchasing procedure work?

After you have chosen your stone you will be automatically directed to a secure order procedure culminating in the purchase and payment of your chosen diamond. Our website uses the latest security procedures in order to offer our clients a safe and secure experien

What is the Gemological certification, and who issues it?

It is the identity card of a diamond that contains all the features and parameters that determine the quality and value of the stone. They are released by the IGI, GIA, and HRD analysis laboratories.

What type of payments do you accept? and are they secure?

Payments are made by credit card through our worldwide partners Stripe and Paypal and are 100% safe because the site is protected using the very latest security technology. We also accept international Bank transfers.

Is your shipping covered by insurance?

AYes, each and every diamond shipped by Torelli is fully insured for the total value of the diamonds.

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